PRIVACY POLICY

At Ocala Network, we are committed to protecting and managing user data responsibly. This Privacy Policy outlines how we collect, use, share, and protect your personal information.

Collection and Use of Your Data

We collect information that you provide directly to us, including when you:

• Create an account
• Subscribe to our services
• Participate in interactive features
• Complete forms
• Request customer support
• Communicate with us

The types of personal information we may collect include your name, email address, mailing address, payment details, and other contact or identifying information.

Additionally, we collect anonymous data from website visitors to analyze traffic and fix technical issues. This may include web requests, Internet Protocol (IP) addresses, browser type and language, and timestamps.

To enhance your experience, we use cookies and tracking technologies, such as web beacons, to understand usage patterns and improve our services. Cookies are small data files stored on your device that help us analyze website activity. Web beacons (also known as tracking pixels) are electronic images used in emails or services to measure engagement and effectiveness.

During registration, we may request additional details, including billing and shipping addresses, contact numbers, and payment information. Providing certain optional details, such as technology preferences, allows us to tailor our communications and recommendations to better suit your interests.

For orders placed through Ocala Network, we may conduct credit checks by sharing necessary details with credit reference agencies.

We use your personal information to:

• Process and fulfill your orders
• Provide updates on order status
• Improve website content, design, and user experience
• Analyze buying behavior and customer preferences
• Conduct quality assurance and training
• Comply with legal and regulatory requirements

We may record our communications with you (including emails and phone calls) for quality control, training, and legal compliance.

Sharing of Data

At Ocala Network, we do not sell or share your personal information with third parties. However, aggregated and anonymized data may be shared with external services, such as Google Analytics and Adobe Analytics, to help us improve our website and services.

We may also collaborate with third-party service providers for operational support. These companies are contractually obligated to comply with data protection laws and maintain the confidentiality and security of your information.

We use social media integrations (e.g., Twitter, Google+, LinkedIn, Facebook). If you choose to interact with these platforms, your personal data will be subject to their respective privacy policies, and Ocala Network is not responsible for their data practices.

Your Rights

As a registered user, you can access and update your personal information via the “My Account” section of our website. You may:

• Correct or update your details
• Modify communication preferences
• Request information on the personal data we hold

If you opt out of marketing communications, you may still receive transactional emails related to order processing.

We take appropriate security measures to protect your personal information. Our safeguards include industry-standard encryption, firewalls, and Secure Socket Layers (SSL). Customer credit card details are not stored in our systems.

Security Measures

We implement strict security protocols to prevent unauthorized access, misuse, or disclosure of your data. However, no Internet transmission is entirely secure. Emails may be vulnerable to interception, so please exercise caution when sending sensitive information via email.

If you suspect unauthorized use of your account, notify us immediately to prevent further issues.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any material changes will be communicated via website announcements or email notifications. Continued use of our services after policy updates constitutes acceptance of the revised terms.

If you disagree with any modifications, you have the right to withdraw consent as specified in this policy.

For any privacy-related inquiries, please contact our Customer Support Team.